Too many hats to wear?

Too many hats to wear?

Posted on 16/09/2015 by Kirsty Craig


As small business owners juggling with our many different responsibilities we can all relate to Tommy Cooper’s infamous The Hats Sketch(if you have a few minutes it’s definitely worth watching).

We need to be strategists. Planners. Salespeople. Marketers. Administrators. Accountants. Customer service experts.  As well as concentrating on the day-to-day running of the business.

So managing your people, and putting in place compliant and best practice HR policies and procedures, is yet another hat that we have to wear. But what an important hat it is.

HR is a vital discipline and managing the employee ‘jigsaw puzzle’ properly is an essential component to business success. You cannot recruit, train, motivate and communicate without a robust HR strategy and plan. And you most certainly cannot build a great team of people without it.

HR should not be seen as a standalone discipline and policies and procedures must be developed in conjunction with the strategic plan if they are to support and add value to the business.

As owners of an SME business ourselves, we appreciate that it’s simply not possible to be expert in every business function. So having an open mind to seeking specialist, external support is key to enable you to free up your time to do what you do best - running your business.

So who better to engage with than people who, in addition to being HR experts, understand what it’s like to be a business owner having been though it themselves?

That’s a hat we’re certainly used to wearing.