Posted on 4/05/2016 by Kirsty Craig
Bad candidate experiences during the recruitment process can do a whole lot of damage to the image and reputation of your business.
And when recruiting, there’s a lot to consider, and therefore a lot that can go wrong.
- Are application instructions clear?
- Is there a clear job description and package?
- How long will the whole process take?
- Are communications with candidates timely and clear?
And then there’s the interview which, although only a small part of the overall experience, is nonetheless one of the most vital elements.
Unfortunately, there are many horror stories featured on the internet about poor candidate experiences during interview. Keeping candidates waiting way past the appointment time. Taking calls and answering texts during the meeting. Interrupting the interview to go and speak to a colleague.
Do these ring any bells with you? If they do then you’re not doing yourself or your company any favours.
And the effects? Well bad news travels fast and the dent on the reputation of your company could be immense. Some candidates would never seek employment at the company again. Some tell others not to bother with the company and some even go as far as to say that they would never purchase from the business again.
But the reverse is true when candidates have a good experience. And in a candidate short market, it’s vital that your recruitment process is watertight so you can attract the right talent.
As owners of an SME business ourselves, we appreciate that it’s simply not possible to be expert in every business function – how could you possibly be? So having an open mind to seeking specialist, external support is key to enable you to free up your time to do what you do best - running your business.
So who better to engage with than people who, in addition to being recruitment experts, understand what it’s like to be a business owner having been though it themselves?
To find out how we can help you to improve the candidate experience for your business contact us now for further information.