Head of Business Development

Head of Business Development

Posted on 22/08/2016 by Rachel Hough


Head of Business Development
Salary – Competitive + Bens
Location; Chester CH1
Job type – Permanent

One of the most trusted names in travel and tourism within the UK, seeks a proactive, commercially and operationally astute Leader to play an integral part in helping to drive forward this award winning and rapidly growing business.    It’s an exciting time to become part of this success story!

This role is accountable for driving the growth of the business, through the effective recruitment of holiday property to the portfolio,  in line with quality standards and brand expectations. The Head of Business Development is responsible for diverse, multi-functional teams who perform operational and sales functions throughout the sales cycle.  This is a complex and challenging role but ultimately highly rewarding!

Reporting to the CCO, the Head of Business Development, will be accountable for..

  • The delivery of the net property recruitment to the portfolio, in line with business KPI’s
  • Agreeing and implementing the strategy for conversion and recruitment of holiday properties to the portfolio
  • The recruitment, retention and development of a high performing team to meet the current and future needs of the business
  • Managing the structure, performance and capability ofboth individuals and teams in UK and Ireland
  • Managing commercial terms and dynamic pricing
  • In collaboration with marketing, devise and deliver compelling sales strategies and communication
  • Identifying and implementing strategies and initiatives to drive volume and yield, including optimising revenue management
  • Identifying and delivering continuous operational improvements to contribute to revenue generation, best practice and the customer experience
  • Collaborating with other departments, gaining appropriate metrics to inform and direct decision making
  • Identifying sharing and spreading best practice across the work streams and department
  • Motivating and engaging with remote teams, including field sales
  • Sound judgement and decision making, guided by the strategic pillars
  • Collaborating with other departments and internal stakeholders regarding the tactical implementation of commercial decisions and strategies
  • Influencing key internal and external stakeholders, to include Directors, Head of Department and suppliers
  • Competitor awareness
  • Representing the department and company at internal and external meetings

The Head of Business Development will demonstrate…

  • Confident and inspirational leadership
  • A strong and detailed understanding of the sales cycle and the influence of customer care, perhaps gained from travel, call centre, retailor finance sectors
  • Management and leadership of multi-functional teams, experience of managing remote teams successfully is highly desirable
  • Embracing and driving innovation and continuous improvement
  • The ability to identify challenges and opportunities and react to capitalise on these
  • Open to change, with a flexible thought process
  • Expert multi-tasking, able to think and act at a strategic level without getting embroiled in detail
  • Excellent communication and interpersonal skills, with the ability to challenge both internal and external customers constructively
  • Strong commercial awareness in balancing the needs of the business with KPIs
  • Strong analytical skills, able to digest data, perform analysis and use this to direct actions
  • Knowledge of business process and LEAN methods is useful
  • Ability to collaborate and influence
  • A high level of confidence and capability in managing and resolving conflict
  • Results and outcome focus
  • Able to prioritise work to achieve short and long term business goals
  • Confidence and conviction with decision making taking full responsibility for actions and outcomes
  • Commitment to the strategic pillars, with high energy, drive and positivity

For a confidential chat about the role or to apply, please contact Rachel on 01244 515546 or email
Closing date for applications is the 2nd September 2016.