Head of Retail Sector (Energy)

Job Title: Head of Retail Sector (Energy)
Contract Type: Permanent
Location: National - Home Based
Salary: Competitive+ Bonus + car allowance + Benefits
Start Date: ASAP
Reference: R1116/2017
Contact Name: Rachel Hough
Contact Email:
Job Published: June 01, 2017 09:04

Job Description

An award winning leader in the commercial energy broking industry seeks to appoint a commercially astute and proactive Head of Sector. This varied and challenging opportunity focuses on increasing the revenue of existing blue chip customers within the retail arena.  Partly field based, you will head up account development and initiatives to reduce customer churn through both individual contribution and the effective leadership of an account management team, who are responsible for renewing and increasing revenue across a broad range of energy products, ultimately managing the end to end service delivery.

The company has embarked on an exciting change programme with a clear emphasis on the growth of the portfolio, resulting in a sharper focus of the account manager role.  This creates a clear opportunity for a highly experienced and entrepreneurial Account Director or Senior Sales Manager to shape the future of the Retail Sector.

Reporting directly to the CCO the Head of Sector will…


  • Hit and exceed set revenue targets.
  • Spend 50% of their time in the field, meeting customers and  developing relationships throughout the UK
  • Manage a team of account managers in order to renew and develop relationships with existing customers to increase the revenue and profit on these accounts
  • Ensure services are delivered to the client that meet and ideally exceed expectations
  • Providing first line support for account managers and act as an escalation route for customer issues, providing strategic direction
  • Support, coach and mentor account managers to identify and translate a customer’s wants and needs
  • Be forward thinking, identifying issues and barriers to successful account development
  • Facilitate and drive forward positive change
  • Creatively scope bids and deals
  • To provide accurate assessments of revenue risks and opportunities within the sector
  • Manage the cash and debt position for the sector in line with targets
  • To continuously review the energy market and competitive landscape to identify new technologies / opportunities and potential new business
  • To represent the company at industry and customer event

The ideal Head of Sector candidate will…

  • Demonstrate proven experience and success in Blue chip Account Management
  • Ideally be from an Energy background, although superb candidates from service industries; Finance, Utilities and Telecoms will be considered
  • Demonstrate a consultative approach, be professional, with expertise in selling concepts and solutions
  • Possess Leadership skills to effectively direct, coach, support and delegate
  • Be financially savvy to understand and operate a P&L account
  • Have the gravitas to operate at and inspire confidence at board level negotiations
  • Understand the drivers within the Retail sector
  • Demonstrate an entrepreneurial attitude
  • A collaborative attitude and ability to influence other teams to get the job done
  • Be able to spend 2- 3 days per week in the office in Lancashire and be centrally based for ease of access to the motorway system

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